Privacy Policy

Neuland Business Solutions (H.K.) Limitedis committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Information collection

In order to provide a better service to you, we may collect and process the following data about you:

  • information that you provide by filling in forms we provide to you. This includes information provided at the time of subscribing to our service, posting material or requesting further services. We may also ask you for information at other times, for example in order to update information that are required by the Hong Kong authorities.
  • if you contact us, we may keep a record of that correspondence;

We only retain personal data for so long as it is necessary. Data may be archived as long as the purpose for which the data was used still exists, as required for the service or by Hong Kong law.

We do not provide your personal data to any third party for any direct marketing process.

We do not collect data from you through our website and do not use cookies for direct marketing purpose.

Uses made of the information 

The purposes for which information may be used by us in and outside the Hong Kong Special Administrative Region include:

  • carrying out our obligations arising from any contracts entered into between you and us;
  • complying with laws and regulations applicable to us or any of our affiliates in or outside the Hong Kong Special Administrative Region;
  • legal proceedings, including collecting overdue amounts and seeking professional advices;
  • purposes directly related or incidental to the above.

Disclosure of your information 

We will keep the personal data we hold confidential but may provide information to:

  • personnel, agents, advisers, auditors, contractors, financial institutions, and service providers in connection with our operations or services;
  • our overseas offices, affiliates, business partners and counterparts (if any);
  • persons under a duty of confidentiality to us;
  • persons to whom we are required to make disclosure under applicable laws and regulations in or outside the Hong Kong Special Administrative Region; or
  • actual or proposed transferees or participants of our services in or outside the Hong Kong Special Administrative Region.


All information you provide to us is stored on our secure company computers.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to us via email, Skype, Wechat, Whatsapp, or similar; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page.

Data transfers

We may hold your data on servers/computers in Hong Kong and any other territories as we see fit from time to time. We may also transfer your data to our overseas partner offices or to any people listed at above, who may be located in or outside of the Hong Kong Special Administrative Region.

Your consent and rights

By using our service, making an application, you consent to the collection and use of your information and other activities as outlined in this Statement.

Under the Hong Kong Personal Data (Privacy) Ordinance (the "Ordinance"), individuals have the right:

  • to check whether we hold personal data about you and to access such data;
  • to require us to correct as soon as reasonably practicable any data relating to you which is inaccurate;
  • to ascertain our policies and practices in relation to personal data and the kind of personal data held by us; and

You may exercise your opt-out right by notifying us. Please send requests for such objections, access to data, correction of data, information regarding policies and practices and kinds of data held, questions or complaints to:

  • Neuland Business Solutions (H.K.) Limited
  • Room 1501, 38 Plaza, 38 Shan Tung Street, Mongkok, Kowloon, Hong Kong

In accordance with the terms of the Ordinance, we have the right to and may charge a reasonable fee for processing any data access request.

Governing law and jurisdiction 

Nothing in this Privacy Policy Statement shall limit the rights of the data subject under the Ordinance. This Privacy Policy Statement shall be governed by the laws of the Hong Kong Special Administrative Region. You agree to submit to the exclusive jurisdiction of the Hong Kong courts.

Last updated: 1 June 2018